Accessibility Policy โ€” Legal Creatives

At Legal Creatives, we are committed to providing a digital experience where every individual โ€” including those with disabilities โ€” can access our content, navigate our platform, and participate fully in our programs.

This policy outlines our commitment, the standards we follow, and the steps we take to ensure accessibility across our website and course materials.

Elegant. Transparent. Designed with trust in mind.  Want a privacy policy like this for your business? Just ask โ€” we do that too.

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Section 1

Our Commitment

At Legal Creatives, our mission is to make legal information clearer, more usable, and more accessible. This extends to the way we design our website and deliver our online learning experience.

We are dedicated to ensuring that our platform and content:

  • Provides full and equal access to our website, course content, and digital services
  • Respects the dignity, independence, and inclusion of every user
  • Meets the requirements of the Americans with Disabilities Act (ADA)European Accessibility Act (EAA)and global best-practice standards such as the Web Content Accessibility Guidelines (WCAG)
  • Continuously improves to reflect evolving accessibility expectations and technologies
๐Ÿ’™ Accessibility is core to who we are

We design with clarity and structure โ€” the same principles we teach in our Contract and Legal Design curriculum. Accessibility is not an afterthought. It is built into everything we create.

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Section 2

Standards We Follow

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C) โ€” the internationally recognized standard for accessible digital content.

The four WCAG principles

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Perceivable
Content must be presented in ways users can see or hear
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Operable
All functions must work via keyboard and assistive technology
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Understandable
Content and navigation must be clear and predictable
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Robust
Content must work reliably with current and future technologies

In practice, our efforts include:

  • Supporting full keyboard navigation
  • Providing alternative text for all meaningful images
  • Maintaining strong color contrast throughout
  • Structuring content with clear headings and logical hierarchy
  • Providing captions or transcripts for all videos
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Section 3

Accessibility on the Website & Course Platform

Our website and course environment are hosted on Kajabi, which is designed with WCAG 2.1 AA in mind. Responsibilities are shared between Kajabi and Legal Creatives:

๐Ÿ”ท Kajabi's Responsibility
  • Core website code and theme architecture
  • Login and checkout flows
  • Keyboard navigation for platform features
  • Built-in accessibility features and updates
โœ… Our Responsibility
  • All content we create and publish
  • Course lessons, templates, and downloads
  • Images, diagrams, and visual materials
  • Videos and training content
  • Community updates and member resources
๐Ÿ”ท Kajabi accessibility information

For details on Kajabi's accessibility posture, please refer to Kajabi's public documentation.

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Section 4

Content We Create

We design our content intentionally using the same clarity, structure, and UX principles we teach in our Contract and Legal Design curriculum. Our content is created to be:

โœ…Clear and plain-language
โœ…Well-structured with logical headings
โœ…Cognitively accessible
โœ…Screen-reader friendly
โœ…Visually usable with strong contrast
โœ…Designed for all devices

Our accessibility checks include:

  • Descriptive alt text applied to all key images and diagrams
  • Videos include captions or transcripts
  • PDFs and downloadable files use accessible formatting
  • Headings follow a logical, consistent hierarchy
  • Text is readable with strong color contrast
  • Interactive elements are clearly labeled
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Section 5

Continuous Improvement

Accessibility is an ongoing, iterative effort โ€” not a one-time checkbox. We are committed to continuous improvement across our platform and content.

  • Regular audits of our site experience and course materials
  • Ongoing improvements to site structure and navigation
  • Clearer structure, language, and visual design with each update
  • Team training on accessibility best practices
  • Policy and content updates as standards evolve and technology advances
โœ… New content, same standards

As we release new modules, templates, and resources, we apply the same accessible design principles โ€” every time.

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Section 6

Known Limitations โ€” Third-Party Tools

Some areas of our website may include third-party content, integrations, or external links. We cannot guarantee the accessibility of third-party components, as they are outside our direct operational control.

๐Ÿ“Œ Our approach to third-party tools

We make reasonable efforts to select vendors that align with accessibility best practices and conduct due diligence before integrating external tools. Where we identify gaps, we work to find accessible alternatives or provide workarounds.

  • We review third-party tools for accessibility during procurement
  • We prefer vendors with published accessibility statements or WCAG conformance reports
  • If you encounter an accessibility issue with a third-party tool on our platform, please let us know so we can investigate
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Section 7

Requesting Assistance or Reporting an Issue

We want every user to have a smooth, accessible experience. If you encounter a barrier, have difficulty accessing content, or need content in an alternative format, please reach out.

๐Ÿ“ฉ How to contact us

Email us at [email protected]. We will make reasonable efforts to respond promptly and resolve accessibility issues as quickly as possible.

To help us assist you, please include:

  • The page or resource you were trying to access
  • The nature of the issue you experienced
  • The device or assistive technology you are using (optional but helpful)
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Section 8

Alternative Access Options

Upon request, we can provide alternative formats and accommodations to ensure you have full and equal enjoyment of our programs.

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Alternative document formats
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Written transcripts for videos
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Descriptions of visual materials
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Additional explanations of course content
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Navigation guidance for the platform
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Reasonable learning accommodations
๐Ÿ“Œ Just ask

To request an alternative format or accommodation, email us at [email protected]. We'll work with you to find the right solution.

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Section 9

Ongoing Review

We review this Accessibility Policy at least annually, and after any major website or curriculum updates, to ensure it reflects our current practices, improvements, and legal obligations.

  • The "Last Updated" date at the top of this page always shows the most current version.
  • We welcome feedback on this policy and our accessibility practices at any time.
  • Suggestions and reports from users are an important part of how we improve.
๐Ÿ’™ We're always listening

Your feedback helps us build a better, more inclusive platform. Contact us anytime at [email protected].