Redesigning a Delivery Clause: Case Study from the Visual Lawyer Bootcamp

case studies contract design legal design May 01, 2024

In a world where legal documents reign supreme with their dense blocks of text, the shift towards a visually-driven culture poses a formidable opportunity. While legal professionals are long accustomed to navigate through seas of legalese, there is a burgeoning demand for legal visualizations in the market. As we stand at the intersection of these two contrasting paradigms, it becomes evident that the time has come for the legal industry to embrace the real power of visual design in law.

 I've already laid the groundwork for understanding the shortcomings of text-heavy documents in a visual world in this article: 3 Must-have Strategies for Legal Visualization with Examples Before & AfterBy recognizing these challenges and embracing the principles of legal visualizations, any legal professional can enhance it's legal service delivery at no extra costs, without needing to purchase expensive softwares. By simply better exploiting the MS Suite or accessible design tools like Canva, legal professionals can easily move from traditional to more cutting-edge at no extra costs, using the tools they already use. 

 In this article, I'd like to share a case study to show the benefits of unlocking the real power of visual communication in law, by presenting a truly remarkable document redesign entirely made from inside our Visual Lawyer Bootcamp by Charmaine Shyu from Dubai.

With Text-heavy documents, the struggle to convey information efficiently is all too real. If we are truly honest, we've all been there, drowning in paragraphs of legalese, trying to decipher delivery clauses, risks, and responsibilities buried within endless lines of words. But what if I told you there's a better way?

Here is what makes this redesign stands out: 

1️⃣ Swim lanes for clarifying roles and responsibilities: By employing tables with icons, this redesign provides a concise and organized breakdown of each stakeholder's duties, eliminating ambiguity and fostering a shared understanding among all parties involved. With every role neatly delineated within its designated lane, accountability is enhanced, ensuring that each party comprehends their obligations and contributions to the process.

By leveraging simple tables and icons, this redesign transforms from a convoluted block of text into a clear, actionable roadmap, enhancing clarity, collaboration, and efficiency.

2️⃣ Delivery Diagrams: The real value of using delivery diagrams lies in their ability to offer a comprehensive overview of the entire process, enabling stakeholders to grasp critical information at a glance. In this redesign, the diagram facilitates understanding by visually representing the allocation of risks and the passing of ownership throughout the delivery process, eliminating the need for laborious text-based explanations.

What sets this redesign apart is its inclusive approach to visual representation. By eschewing sole reliance on color to denote risks, the diagram ensures accessibility for individuals with color vision deficiencies while maintaining clarity for all users. This thoughtful consideration enhances the effectiveness of the diagram, making it an invaluable tool for communicating complex concepts to diverse audiences.

By presenting information in a clear and intuitive format, these types of diagrams mitigate misunderstandings, ultimately driving efficiency and success in project delivery. 

3️⃣ Information Architecture and Visual Hierarchy: The real value of Information Architecture (IA) and Visual Hierarchy in legal documents lies in their ability to transform dense, text-heavy content into easily navigable and visually engaging formats. By breaking down lengthy blocks of text into digestible chunks, and incorporating ample white space, IA enhances legibility, readability and comprehension, ensuring that key information is readily accessible.

Moreover, this redesign makes an excellent use of color which serves to emphasize important points, distinguish between sections, and guide the reader's attention. By leveraging color as a visual cue, the document becomes more intuitive to navigate, allowing users to quickly identify and prioritize relevant information.

What sets this redesign apart is its meticulous attention to detail in crafting a hierarchy of information into a well designed one-pager. One-pagers can often be cluttered, with small fonts and too little white space, making the reading more difficult. In this redesign, through the strategic placement of headings, tables and other visual features, the document establishes a clear structure that guides the reader with ease. 

Real Benefits of this document redesign:

Overall, the combination of Information Architecture and Visual Hierarchy in this redesign elevates the clarity, usability, and effectiveness of legal documents, empowering stakeholders to navigate complex legal matters with confidence and efficiency.

βœ… Facilitate Comprehension: By leveraging visual elements, we can easuly break down barriers to understanding, ensuring that every stakeholder, regardless of their background or expertise, can grasp the content with ease.

βœ… Rapid information retrieval: Time is precious, and navigating through dense text wastes valuable resources. With visual aids and prominent headings, we prioritize efficiency, enabling users to extract vital information swiftly and efficiently. 

βœ… Enhancing usability: Usability is significantly enhanced through this redesign by breaking down complex information into easily digestible chunks with clear visual cues and using a straightforward language that leaves no room for misunderstandings. 

Charmaine Shuy did an outstanding job with this redesign! You can reach out to her on LinkedIn here
While this redesign was done in Canva, these visuals can be executed very easily within the Microsoft Suite, in PowerPoint or even in Word!

Using basic design techniques accessible to anyone, even those with no design background or tech skills, it becomes possible to organize and deliver legal information more effectively. It does take a bit of practice and this is exactly why at Legal Creatives we run an extremely popular Visual Lawyer Bootcamp, that has proven to be extremely efficient to acquired these techniques and skills: It's 100% online, 100% hands-on.

With 6 Core Training Modules, our entire library of Templates, and hands-on practice sessions, you are provided with everything you need to visualize legal information effectively, while matching the highest standards in the legal design industry. 

The Visual Lawyer Bootcamp is for legal professionals seeking to enhance their legal service delivery by unlocking the power of visual communication. It is especially relevant for legal professionals but also also useful for non-lawyers, ie. designers, copyrighters and communication specialists who want to be involved in the legal sector to make legal information more accessible, more engaging and more useful. 

 Ready to join the next cohort? Find out more here: