The ISO Norms on Plain Language Are Here! Summary of Key Highlights

Jun 21, 2023

We are thrilled to let you know about the release of the highly anticipated ISO norms on plain language! This is a significant milestone for clear and effective communication, benefiting organizations and individuals alike. Let's break down some of the highlights from the recently published ISO norms on plain language, available at https://www.iso.org/standard/78907.html

Christopher Balmford, Project Leader of the group of experts developing the standard, said it is essential that communication in regulatory or health settings is effective because people use that information to make decisions about their businesses, their families and their lives. “Everyone has a right to be informed of their rights and their responsibilities in all aspects of their life, but poor communication can hinder this substantially,” he said.

🔍 Summary of Key Highlights: 

1️⃣ What is Plain Language? The ISO norms provide a clear definition of plain language as a communication style that focuses on simplicity, clarity, and effectiveness. It aims to ensure that the intended audience can easily understand and act upon the information provided.

2️⃣ Universal Applicability: The norms emphasize that plain language should be used across all types of documents, including legal, technical, and informational materials. Whether it's contracts, user manuals, or public notices, plain language can make a significant difference in comprehension and engagement.

3️⃣ Guiding Principles: The ISO norms establish a set of guiding principles to assist in the creation of clear and concise content. These principles include using plain language, structuring information logically, and employing appropriate visual aids. By adhering to these principles, organizations can enhance the accessibility and usability of their communications.

4️⃣ International Collaboration: The ISO norms were developed through a collaborative effort involving experts from around the world. This international perspective ensures that the guidelines are applicable across diverse cultural and linguistic contexts, fostering inclusive and accessible communication globally.

5️⃣  Benefits for Organizations: Implementing plain language can bring numerous advantages to organizations. It improves customer satisfaction by reducing confusion and promoting transparency. Additionally, clear communication can enhance compliance, mitigate legal risks, and contribute to overall brand reputation.

6️⃣ Benefits for Individuals: Plain language empowers individuals by enabling them to understand critical information easily. It helps them make informed decisions, engage with legal and technical content, and access essential services without barriers.

Now is the time to embrace plain language and revolutionize the way we communicate. By adopting these ISO norms, we can unlock the full potential of clear, concise, and effective information sharing.

Join us in celebrating a new standard for Plain Language! For more details on the ISO norms on plain language, visit https://www.iso.org/standard/78907.html. Let's join forces and drive positive change through the power of plain language.  

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