Readability is your fastest competitive advantage. Stop paying the "Complexity Tax."
Unclear documents don't just cause confusion, they cause delays, legal bloat, and lost revenue. Turn document friction into operational flow by measuring the hidden hours wasted on unclear drafting, and see how much capacity you can recapture today.
Use the Document Friction Calculator to quantify the friction in your business and discover how much your organization could save through clarity.
→ Calculate Your Friction Cost
Complexity is a hidden line item on your P&L.
Every unclear contract, ambiguous policy, and dense internal guideline creates a "friction tax." When documents are hard to understand, business stalls.
Legal teams get buried in clarification emails, sales cycles stretch by weeks, and compliance risks skyrocket, not because of bad intent, but because of poor clarity.
The Document Friction Calculator helps you quantify the financial impact of document friction. By measuring extra review cycles and time lost to "back-and-forth," you can finally see how much clarity is worth to your bottom line.
Document Friction Calculator
This tool doesn't measure how readable a document is—it measures how expensive it is to keep explaining it. Calculate the hidden costs of unclear documents across your organization.
Calculate Your Document Friction Costs
Contracts, policies, or critical docs reviewed annually
Contract value or strategic importance per document
How many additional back-and-forth cycles are caused by unclear language?
Additional clarification cycles beyond the baseline
Sales, Ops, Product time spent clarifying
Blended rate for Sales, Ops, Product time
Choose one impact to measure
How many weeks does friction delay deal closure?
Annual Cost of Document Friction
What unclear documents are costing your organization
Recaptured Capacity (With 40% Friction Reduction)
What you could regain with clearer documents
Cost Breakdown
Strategic Insights
AI Cost Multiplier: While AI accelerates document production, unclear outputs create downstream costs. This metric shows how friction can exceed any time saved in drafting—the true cost of acceleration without clarity.
Ready to Eliminate Document Friction?
Legal Design transforms unclear documents into efficient communications that recover capacity, reduce friction, and accelerate value. Let's discuss how to implement these improvements in your organization.
Turn Your Numbers Into a Business Case.
You now have the data on your operational friction. The next step is getting executive buy-in. Download our exclusive guide, The Real Cost of Legal Friction, which includes:
- Executive Summary:
A forensic audit of the Friction Tax. - The Consumption Gap:
Why AI speed is creating a new bottleneck. - Internal Memo Template:
A copy-and-paste memo designed to present this analysis to leadership (CFOs & GCs)