Legal Creatives - Legal Hub
Privacy Policy
Last Update: January 6, 2026 | 14 Mins Read
Privacy shouldn’t be complicated. So we redesigned ours.
This page gives you a clear, friendly, visually structured explanation of how we collect, use, protect, and respect your data across our website, courses, community, and programs, so you always know what’s happening, and why. Simple. Honest. Designed with trust in mind.
Want help creating a user-friendly Privacy Policy like this for your own business? Just ask, we do that too.
Table of Content
Click on any item to know more.
3. What Personal Data We Collect
4. How We Use Your Information
6. Third-Party Service Providers
7. International Data Transfers
8. Security and Data Retention
1. Who We Are
(Data Controller Information)
Legal Creatives, LLC
Country of Registration: United States
📧 Email:
For all personal data collected through our website and services, Legal Creatives, LLC acts as the Data Controller.
Contact person: Tessa Manuello
📧 Email: [email protected]
If you have any questions about this Privacy Policy or your personal data, please contact us at the email above.
2. Who This Policy Applies To
This Privacy Policy applies to the personal data of:
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Website visitors
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Event attendees
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Newsletter subscribers
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Community members
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Course and program participants
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Customers and prospective customers
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Users scheduling calls or meetings with us
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Anyone interacting with our services or content
3. What Personal Data We Collect
We collect the following categories of information:
✔ Information You Provide Directly
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Name, email address, phone number
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Account login information (username, password)
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Billing & payment information (processed via Stripe/PayPal — we do not store card numbers)
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Course activity, progress, assignments, work submissions
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Communication preferences
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Content you voluntarily share (surveys, testimonials, comments, community posts)
✔ Automatically Collected Information
When you use our website, we automatically collect:
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IP address
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Browser type, device type, operating system
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Pages visited, time spent, referring websites
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Approximate location (city/country)
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Log files and diagnostic data
Collected via:
Google Analytics, Kajabi analytics, cookies, and similar technologies.
✔ Information from Third Parties
We may receive limited information from:
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Payment processors (successful/failed transactions)
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Scheduling tools (Calendly bookings)
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Webinar tools (Zoom registration info)
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Publicly available sources (e.g., LinkedIn for business leads)
We do not buy personal data from external brokers.
How To Manage Your Data Use Preferences
- For data collected automatically via cookies and tracking technologies: You can manage or update your cookie preferences at any time by clicking the “Consent Preferences” button displayed at the bottom-left corner of the website. Find out more about cookies in Section 9.
- For personal data you provide directly: You can limit its use by managing your communication preferences in your Account Settings or by Contacting us directly.
4. How We Use Your Information
We use your personal data to:
✅ Provide and Improve Services
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Deliver courses, memberships, community spaces, and digital products
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Manage accounts and authenticate users
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Track progress and personalize your learning experience
💬 Communicate With You
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Send course updates, service messages, and reminders
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Send newsletters, promotional content, and offers (with your consent)
💳 Process Payments
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Facilitate secure transactions
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Prevent fraud or unauthorized activity
📊 Analytics & Improvement
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Analyze usage patterns
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Improve website functionality and user experience
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Conduct research to enhance our programs
⚖️ Legal & Compliance
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Maintain tax and accounting records
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Respond to legal requests
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Enforce our Terms of Service
We never sell personal information.
5. Legal Basis for Processing
(GDPR Users and other applicable data protection laws)
We process your data under the following legal bases:
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Consent (e.g., newsletter opt-in, cookies)
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Contractual necessity (to provide paid programs, events, coaching)
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Legitimate interests (improving services, ensuring security, analytics)
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Legal obligations (tax, accounting, regulatory compliance)
You may withdraw your consent at any time by:
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Adjusting your preferences via the Cookie Consent Preferences icon available at the bottom of the page (for cookies and tracking technologies);
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Using the unsubscribe link included in any marketing email you receive from us; or
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Contacting us directly using the details provided in the Contact Us section of this Privacy Policy.
Withdrawing consent will not affect the lawfulness of processing carried out before your withdrawal.
6. Third-Party Service Providers
(Sub-Processors)
We share your data only with trusted third parties (“sub-processors”) who help us deliver our services. These providers may process personal data on our behalf, such as account information, payment data, communications, or analytics.
We conduct due diligence, including security reviews, before engaging any provider.
We never sell personal data.
| Name | Data Processed | Purpose of Processing | Country | Privacy Policy |
|---|---|---|---|---|
| Kajabi, LLC | Account data, login data, learning activity, email engagement | Website hosting, course delivery, CRM, email automation | USA | Click here |
| Stripe, Inc. | Payment details, billing info, fraud-prevention identifiers | Secure payment processing | USA / EU | Click here |
| PayPal, Inc. | Payment details, transaction data, fraud-prevention info | Secure payment processing | Global | Click here |
| Zoom Video Communications | Contact data, audio/video, meeting attendance | Online meetings & workshops | USA | Click here |
| Calendly, LLC | Contact data, scheduling details | Scheduling calls & appointments | USA | Click here |
| Google Analytics | Website behavior, device info, anonymized IP | Analytics & performance | Global | Click here |
| Cloudflare, Inc. | IP address, security logs, traffic metadata | CDN, security, DDoS protection | USA | Click here |
7. International Data Transfers
In short: Because we’re based in the U.S. and work with global providers, your data may be processed outside your country. When this happens, we use legal safeguards (like Standard Contractual Clauses) to protect your data.
By using our website and services, you understand that your personal data may be transferred to and processed in countries outside your own, including the United States, and that we take reasonable and legally required steps to protect it wherever it goes.
Why might my data leave my country?
We are a U.S.-based company serving a global community. This means your personal data may be transferred to, stored in, or processed in the United States and other countries where we or our trusted service providers operate.
These transfers allow us to:
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Run our website and courses
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Process payments securely
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Provide customer support
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Improve our services
Where is my data mainly stored?
Our website and online programs are hosted on Kajabi, LLC, our primary service provider.
Kajabi primarily stores customer and user data on servers located in the United States. While Kajabi uses cloud-based infrastructure that may process data in multiple locations to support global operations, the main data storage location remains the U.S.
Kajabi is contractually required to protect your personal data to the same standard, regardless of where it is processed.
You can review Kajabi’s full Data Processing Addendum (DPA) here for details about their safeguards.
What happens if my data is transferred from the EU, UK, or Brazil?
When personal data is transferred from the:
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European Economic Area (EEA)
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United Kingdom
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Brazil
we apply additional legal protections as required by:
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GDPR
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UK GDPR
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LGPD
These safeguards ensure your data continues to receive a high level of protection, even when processed outside your country.
How do you protect my data during international transfers?
We rely on a combination of legal, technical, and organizational safeguards, including:
- Standard Contractual Clauses (SCCs): We use the latest EU-approved Standard Contractual Clauses (Decision 2021/914/EU) and the UK International Data Transfer Addendum in our agreements with key service providers (including Kajabi). These contracts legally require them to protect your data to European standards.
- Extra security measures: Where needed, we and our providers apply additional protections such as encryption, access controls, and strict internal policies.
- Recognized privacy frameworks: Some of our providers participate in internationally recognized privacy frameworks, such as the EU–U.S. Data Privacy Framework (DPF), or maintain industry-standard security certifications.
Who processes my data internationally?
We only share personal data with trusted service providers that help us run our business (like hosting, payments, analytics, and communications).
You can find a full list of our service providers and their locations in Section 6 on Third-Party Service Providers.
To recap ...
By using our website and services, you understand that your personal data may be transferred to and processed in countries outside your own, including the United States, and that we take reasonable and legally required steps to protect it wherever it goes.
8. Security and Data Retention
How do you protect my personal data?
We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and secure servers (via Kajabi).
However, no method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to safeguard your information, we cannot guarantee absolute security.
How long do you retain my personal data?
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations.
When determining retention periods, we consider:
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The amount, nature, and sensitivity of the data
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The potential risk of harm from unauthorized use or disclosure
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The purposes for which the data is processed
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Applicable legal and regulatory requirements
| Data Type | Retention Period & Criteria |
|---|---|
| Customer account data | Retained for the duration of your active account to provide lifetime access to courses. Deleted upon your explicit request, unless legal obligations require longer retention. |
| Transaction records | Retained for 6 years to comply with tax, accounting, and regulatory obligations. |
| Marketing data (newsletter subscribers) | Retained while you remain subscribed. If you unsubscribe, your data is marked as opted-out or deleted upon request if no other legal basis applies. |
| Analytics data (Google Analytics) | User-level data retained for 14 months. Aggregated, anonymized data may be retained indefinitely. |
| Support emails & messages | Retained for 12 months after last interaction to maintain support continuity, then securely archived or deleted. |
You may request deletion of your data at any time, subject to our legal and accounting requirements.
9. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to help our website function properly, analyze site usage, and personalize your experience.
Types of Cookies We Use
We categorize cookies as follows:
Essential Cookies:
Essential cookies are necessary for the core functionality and security of our website. They enable features such as secure log-in, payment processing, fraud prevention, and protection against automated threats.
These cookies do not store personally identifiable information and cannot be disabled.
Functional Cookies:
Functional cookies allow us to provide enhanced features and personalization, such as remembering your preferences, maintaining user interface consistency, supporting embedded content, and conducting A/B testing to improve usability.
These cookies are only placed with your consent.
Analytics Cookies:
Analytics cookies help us understand how visitors interact with our website by collecting information such as page visits, traffic sources, and usage patterns. This data is collected in an aggregated or anonymized form and helps us improve site performance and user experience.
These cookies are only placed with your consent.
Advertisement Cookies:
Advertisement cookies are used to display relevant advertisements and measure the effectiveness of our marketing campaigns. They track browsing behavior anonymously to help optimize ad delivery across platforms.
These cookies are only placed with your consent.
Detailed information about the cookies we use is available through our Cookie Consent Preferences tool which is available via the small cookie icon labeled “Consent Preferences” located at the bottom of the page.
Your Choices and Control Over Cookies
Except for Essential cookies, we require your prior consent before placing cookies on your device, as required under applicable data protection laws such as the GDPR and LGPD.
You can manage your cookie preferences at any time through our Cookie Consent Preferences tool, which is persistently available via the small cookie icon labeled “Consent Preferences” located at the bottom of the page.
The easiest and most reliable way to manage your cookie choices is through this consent tool. You may also control cookies through your browser settings; however, doing so may affect certain site features or functionality. The choice is always yours.
Learn More About Cookies
For full details about the specific cookies we use, their purposes, providers, and retention periods, please refer to our Cookie Policy. The Cookie Policy provides a comprehensive and up-to-date breakdown of all cookies deployed on our website.
You can access and manage your cookie preferences at any time via the “Consent Preferences” cookie icon located at the bottom of the page.
Access Our Cookie Policy →
10. Your Rights
We believe privacy should empower you, not confuse you. No matter where you live, you have important rights over your personal data. Below, we explain your global rights (available to everyone), and your region-specific rights (if you live in a place with enhanced legal protections like the EU, UK, California, Brazil, or South Africa).
✔ Everyone Has These Core Rights (Global Rights)
No matter where you live, you can always:
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Access the information we hold about you
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Correct inaccurate or outdated information
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Delete your information (except when we must keep it for legal reasons)
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Withdraw consent at any time
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Opt out of marketing emails (via the unsubscribe link or by contacting us)
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Ask questions about your data anytime
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Request a copy of your data in a portable format (where technically feasible)
These rights apply to all users worldwide as part of our commitment to transparency and user control.
✔ Additional Rights Based on Where You Live
EU + UK (GDPR / UK GDPR)
California (CCPA / CPRA)
Brazil (LGPD)
South Africa (POPIA)
✔ Verification of Your Identity
To exercise your rights and keep your information safe, we may need to verify your identity before processing your request. We may ask for:
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Your account email
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A transaction ID (for purchases)
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Any other reasonable information needed to confirm the request is from you
Use our Form To Exercise Your Rights:
Use our Privacy Form →
11. Children Privacy
Not for children — designed for adults and professionals
Our services are designed for adults and professionals and are not intended for children.
We do not knowingly collect or solicit personal data from anyone under the age of 16, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal data from a child without appropriate parental consent, we will promptly delete that information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action:
12. Updates to This Policy
We may update this Policy periodically to reflect changes in law or business practices.
The “Effective Date” will always indicate the latest version.
We encourage you to review this Policy regularly.
13. Contact Us
If you have questions, concerns, or privacy requests, contact us at:
📧 [email protected]
📬 Legal Creatives, LLC
850 New Burton Road, #201, Dover, DE 19904, USA